Using design futures, scenario writing, visioning, workshop design
Using design futures, scenario writing, visioning, workshop design
Using design futures, scenario writing, visioning, workshop design
Using design futures, scenario writing, visioning, workshop design
Evisioning the future of kinship care
Evisioning the future of kinship care
Evisioning the future of kinship care
Evisioning the future of kinship care
Using design futures, scenario writing, visioning, workshop design
Evisioning the future of kinship care
The challenge
An estimated 200,000 children are growing up in kinship care in the UK. Support for kinship carers and their children varies across the country, however many carers find that the help on offer isn’t enough and they often find themselves practically, financially and/ or emotionally struggling.
In light of this Grandparents Plus, a major UK kinship care charity, decided to hold an event to move the current conversation around kinship care forwards. They wanted attendees to think beyond existing systems and structures (such as adoption or fostering) and create a future model specifically designed for kinship care.
Workshop photos
The approach
Combining creative tools, kinship care research and expert insight in the room, the workshop supported participants to work through a design-led process to co-create ideas and solutions to current and future kinship care challenges. The workshop process took participants through 3 stages which included:
1) Empathising: Bringing kinship care families, their situations, needs and challenges to life with participants
2) Prioritising: Identifying and prioritising the key challenges and opportunities facing kinship care families
3) Ideation & Synthesis: Developing new ideas and solutions to some of these challenges.
The challenge
An estimated 200,000 children are growing up in kinship care in the UK. Support for kinship carers and their children varies across the country, however many carers find that the help on offer isn’t enough and they often find themselves practically, financially and/ or emotionally struggling.
In light of this Grandparents Plus, a major UK kinship care charity, decided to hold an event to move the current conversation around kinship care forwards. They wanted attendees to think beyond existing systems and structures (such as adoption or fostering) and create a future model specifically designed for kinship care.
Workshop photos
The approach
Combining creative tools, kinship care research and expert insight in the room, the workshop supported participants to work through a design-led process to co-create ideas and solutions to current and future kinship care challenges. The workshop process took participants through 3 stages which included:
1) Empathising: Bringing kinship care families, their situations, needs and challenges to life with participants
2) Prioritising: Identifying and prioritising the key challenges and opportunities facing kinship care families
3) Ideation & Synthesis: Developing new ideas and solutions to some of these challenges.
The challenge
An estimated 200,000 children are growing up in kinship care in the UK. Support for kinship carers and their children varies across the country, however many carers find that the help on offer isn’t enough and they often find themselves practically, financially and/ or emotionally struggling.
In light of this Grandparents Plus, a major UK kinship care charity, decided to hold an event to move the current conversation around kinship care forwards. They wanted attendees to think beyond existing systems and structures (such as adoption or fostering) and create a future model specifically designed for kinship care.
Workshop photos
The approach
Combining creative tools, kinship care research and expert insight in the room, the workshop supported participants to work through a design-led process to co-create ideas and solutions to current and future kinship care challenges. The workshop process took participants through 3 stages which included:
1) Empathising: Bringing kinship care families, their situations, needs and challenges to life with participants
2) Prioritising: Identifying and prioritising the key challenges and opportunities facing kinship care families
3) Ideation & Synthesis: Developing new ideas and solutions to some of these challenges.
The challenge
An estimated 200,000 children are growing up in kinship care in the UK. Support for kinship carers and their children varies across the country, however many carers find that the help on offer isn’t enough and they often find themselves practically, financially and/ or emotionally struggling.
In light of this Grandparents Plus, a major UK kinship care charity, decided to hold an event to move the current conversation around kinship care forwards. They wanted attendees to think beyond existing systems and structures (such as adoption or fostering) and create a future model specifically designed for kinship care.
Workshop photos
The approach
Combining creative tools, kinship care research and expert insight in the room, the workshop supported participants to work through a design-led process to co-create ideas and solutions to current and future kinship care challenges. The workshop process took participants through 3 stages which included:
1) Empathising: Bringing kinship care families, their situations, needs and challenges to life with participants
2) Prioritising: Identifying and prioritising the key challenges and opportunities facing kinship care families
3) Ideation & Synthesis: Developing new ideas and solutions to some of these challenges.
The challenge
An estimated 200,000 children are growing up in kinship care in the UK. Support for kinship carers and their children varies across the country, however many carers find that the help on offer isn’t enough and they often find themselves practically, financially and/ or emotionally struggling.
In light of this Grandparents Plus, a major UK kinship care charity, decided to hold an event to move the current conversation around kinship care forwards. They wanted attendees to think beyond existing systems and structures (such as adoption or fostering) and create a future model specifically designed for kinship care.
Workshop photos
The approach
Combining creative tools, kinship care research and expert insight in the room, the workshop supported participants to work through a design-led process to co-create ideas and solutions to current and future kinship care challenges. The workshop process took participants through 3 stages which included:
1) Empathising: Bringing kinship care families, their situations, needs and challenges to life with participants
2) Prioritising: Identifying and prioritising the key challenges and opportunities facing kinship care families
3) Ideation & Synthesis: Developing new ideas and solutions to some of these challenges.
FOR LUTON COUNCIL
The outcome
GrandParents Plus will be using the event outputs to guide how to spend their time and resources over the coming years. As no formal model for kinship care currently exists, the seven model principles and fourteen ideas created by participants will be used as a starting point for developing a future, national kinship care model.
The outcome
GrandParents Plus will be using the event outputs to guide how to spend their time and resources over the coming years. As no formal model for kinship care currently exists, the seven model principles and fourteen ideas created by participants will be used as a starting point for developing a future, national kinship care model.
The outcome
GrandParents Plus will be using the event outputs to guide how to spend their time and resources over the coming years. As no formal model for kinship care currently exists, the seven model principles and fourteen ideas created by participants will be used as a starting point for developing a future, national kinship care model.
The outcome
GrandParents Plus will be using the event outputs to guide how to spend their time and resources over the coming years. As no formal model for kinship care currently exists, the seven model principles and fourteen ideas created by participants will be used as a starting point for developing a future, national kinship care model.
The outcome
GrandParents Plus will be using the event outputs to guide how to spend their time and resources over the coming years. As no formal model for kinship care currently exists, the seven model principles and fourteen ideas created by participants will be used as a starting point for developing a future, national kinship care model.
Role: Service Design lead
Improving diagnosis & treatment through online & offline service redesign
The challenge
Chronic Kidney Disease (CKD) is common, underdiagnosed, and disproportionately impacts communities already facing health inequalities. While clinical guidance exists, early diagnosis in primary care remains low.
The aim of this project was to support earlier identification, improved patient outcomes and scalable change across the NHS. This project used large-scale population health data to pinpoint gaps in the system and to design small but high-impact digital and physical service interventions that could be embedded into existing care pathways.
Service blueprint of key insights mapping to the clinical pathway and backstage processes
The approach
In partnership with AstraZeneca, Imperial College Health Partners, NW London ARC, and the London Kidney Network, we led service design and patient engagement to shape more effective CKD pathways. Using the NWL Discover dataset (covering 2.5 million patients), we identified gaps in diagnosis rates - particularly for high-risk and underserved groups.
We conducted indepth co-design with 21 patients and 19 clinicians, many of whom were working or living in communities affected by poverty, comorbidities and systemic health barriers. The design approach was trauma-aware and adapted to meet patients’ varied comfort levels with healthcare systems and digital technology.
The outcome
We developed and tested a set of targeted, evidence-based interventions including: improved digital coding templates, early-stage patient education materials and CKD screening prompts embedded into GP workflows.
These were tested in live primary care environments and demonstrated both clinical and economic impact, with a clear roadmap for national scaling across the NHS.
A storyboards created to explain one of the intervention to clinicians